Politique d’expédition
Clove Shipping Policy
Welcome to the Shipping Policy page of clove. This policy outlines our shipping and delivery practices. By placing an order on our website, you agree to the terms set forth below. Please read this policy carefully before making a purchase.
1. Order Processing Times
We strive to process all orders within 1-2 business days from the date of receipt. Orders placed after 10:00 PM will be processed on the next business day.
2. Shipping
- We ship to both domestic and international destinations.
- Shipping costs are calculated based on the destination, weight, and dimensions of the package. You can view detailed shipping costs during checkout.
- Delivery times vary depending on the destination and shipping method selected. We do our best to provide accurate delivery estimates, but please note that shipping times may be affected by factors beyond our control, such as carrier delays or customs processing.
3. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your package and estimate the expected delivery date.
4. Delivery Address
It is your responsibility to provide an accurate and complete delivery address when placing an order. We are not responsible for delivery delays or errors due to incorrect or incomplete information.
5. Customs and Taxes
For international orders, please be aware that custom duties, taxes, or import fees may apply. These charges are the responsibility of the recipient and vary depending on local laws and regulations. We are not responsible for covering these costs or for any prior knowledge of them.
6. Returns and Claims
Please refer to our Return and Refund Policy for detailed information on returns and shipping-related claims.
7. Contact
For any questions or inquiries regarding our Shipping Policy, please contact us at contact.zelori@gmail.com.
By placing an order on our website, you agree to the terms of our Shipping Policy.